Xzory Vendor Terms & Conditions and Security Policy
Last updated: 27/11/2022
Introduction
Welcome to Xzory! By registering as a vendor, you agree to comply with the following terms and conditions, ensuring a fair and secure marketplace for all users.
Vendor Agreement & Compliance
Vendors must provide accurate product descriptions, pricing, and images to maintain transparency.
Selling counterfeit, fake, or duplicate products is strictly prohibited. If any such products are found, Xzory reserves the right to terminate the vendor agreement immediately without any refund or compensation.
Vendors are responsible for maintaining product quality and ensuring compliance with applicable laws and regulations.
Order Processing & Payments
Vendors will receive payments only after the customer confirms the receipt of the product and the 7-day replacement period has passed.
If a customer requests a replacement within this period due to product defects, the vendor must comply with the replacement policy.
Payments will be processed securely and transferred to the vendor’s registered account as per the agreed schedule.
Product Authenticity & Security Policy
Vendors must sell only genuine and original products. Any complaints regarding fake or misrepresented items will be investigated.
If a vendor is found selling counterfeit, duplicate, or unauthorized products, their account will be permanently suspended without prior notice.
Xzory reserves the right to take legal action against vendors selling fraudulent products.
Returns & Replacement Policy
Customers are eligible for a 7-day replacement period from the date of product delivery.
If a product is defective or does not match the description, the vendor must arrange for a replacement at no additional cost to the customer.
If a replacement is not possible, the vendor may be required to issue a refund, as per Xzory’s policies.
Vendor Support & Dispute Resolution
Xzory provides dedicated support to vendors for order management, payment issues, and disputes.
In case of any disputes, vendors must cooperate with Xzory to resolve the issue fairly.
By registering as a vendor on Xzory, you acknowledge and agree to these terms and conditions. Failure to comply may result in the termination of your vendor account.
For any queries, feel free to contact our support team.
Contact Us
In the event that you have any inquiries, concerns, or demands in regards to your own data or this Protection Strategy, please reach us at:
- Email: care@xzory.com
- Address: A-39, Ganesh Park, Delhi – 51
- Phone: 783859330
Changes to This Privacy Policy
Xzory reserves the right to update or change this Privacy Policy at any time. Any updates will be posted on this page, along with the effective date of the changes.
Kindly review this Security Policy periodically to stay informed about how we are safeguarding your personal data.
By continuing to use our website after any changes to this Privacy Policy, you accept and agree to the updated terms.
Thank you for choosing Xzory for your business needs. We value your trust and are committed to protecting your privacy.